Community Resources

Ohio Department of Health 

If you have questions about how to protect yourself and prepare for COVID-19 in your community, the Ohio Department of Health (OHD) can provide answers. The ODH coronavirus disease 2019 call center can be reached at 1-833-4-ASK-ODH. ODH staffers operate the center seven days a week from 9 a.m. to 8 p.m. daily, including weekends. Call center staff includes licensed nurses and infectious disease experts. They are available to answer questions and provide accurate information about COVID-19, the risk to the public, and the state’s response.10Things CDC-page-001 Opens in new window

COVID-19 Checklists 

Franklin County Emergency Management and Homeland Security

Text COVID19FC to 888-777 for Franklin County COVID-19 Updates

Franklin County Emergency Management and Homeland Security will be accepting donations of medical personal protective equipment at our location at 5300 Strawberry Farms Blvd., Columbus, Ohio.  Hours of operation will be Monday through Friday 9:00 AM to 4:00 PM. All donations must be in sealed manufactured packaging and a valid driver’s license is required for identification purposes.

Donations Needed:
Non-Sterile Gloves
Surgical Masks (Ear Loop)
N95 Masks - All Sizes
Hand Sanitizer
Viral Swabs/Viral Culture Vials

Franklin County Public Health

To view current case data, click here.

Centers for Disease Control & Prevention

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath

If you are sick, here is what to do.


Starting Tuesday, May 5, the Central Ohio Transit Authority (COTA) will add early-morning weekday service to six high-ridership service lines. Beginning Tuesday, Lines 1, 2, 8, 10, 22 and CMAX will run daily from 5 a.m. to 9 p.m., beginning two hours earlier than they have been operating. COTA continues to adjust service to provide essential travel during the COVID-19 pandemic, while also easing the demand on front line employees, such as transit operators. Customers can view the new changes to service at Anyone impacted by service changes are encouraged to visit or call COTA Customer Care at (614) 228-1776.

Starting Monday, April 27, the Central Ohio Transit Authority (COTA) will begin running new service to better meet the current essential travel needs of customers while reducing demands on employees during the COVID-19 pandemic. Service will be consistent seven days a week, running from 7 a.m. to 9 p.m. With overall COTA ridership down 65% since early March, frequency will be reduced on some lines but maintained on those experiencing higher ridership. All schedule changes can be found at or by calling COTA Customer Care at (614) 228-1776. 

COTA will require customers to wear masks beginning Wednesday, April 15.

To help protect customers and COTA employees from the spread of Coronavirus, we are taking the important step of requiring customers to wear masks. Masks can be either medical or homemade and can include scarves or bandanas. They must fully cover the nose and mouth.

Below are guidelines from the Centers for Disease Control and Prevention (CDC) and the Ohio Department of Health (ODH).




The CDC and ODH have both stated that masks help prevent the spread of Coronavirus. We are following their guidance to protect customers and employees.

Beginning Monday, March 30, service on Lines 21, 25, 35, all rush hour lines, NightOwl and AirConnect will be suspended. We encourage you to take COTA for essential travel only. To review details, please visit COTA’s website or call Customer Care at 614-228-1776.

Beginning Wednesday, March 25, all rush hour lines will no longer be in service. We encourage you to take COTA for essential travel only. To review details, please visit or call Customer Care at 614-228-1776.

LATEST UPDATES. Monday, March 23. New service changes below.

Lines Affected:

Lines Not in Service

Line 41 Crosswoods / Polaris

Line 42 Sharon Woods

Line 43 Westerville (Starting Tuesday March 24)

Line 44 Easton

Line 46 Gahanna (Starting Tuesday March 24)

Line 52 Canal Winchester

Line 61 Grove City (Starting Tuesday March 24)

Line 71 Hilliard (Starting Tuesday March 24)

Line 73 Dublin (Starting Tuesday March 24) 

Line 74 Smoky Row (Starting Tuesday March 24)


Night Owl

Lines in Reduced Frequency (scheduled times at your transit stop my be affected)

Line 21 Hilliard/Rome

Line 22 OSU/Rickenbacker

Line 23 James/Stelzer

Line 24 Hamilton

Line 25 Brice

Line 31 Hudson

Line 33 Henderson

Line 34 Morse/Henderson

Line 35 Dublin Granville

Modified Rush Hour Lines

Line 13 Arlington/1st

Line 45 New Albany

Line 51 Reynoldsburg

Line 61 Grove City

Line 72 Tuttle

COTA is temporarily suspending fare collection for all trips. Beginning Thursday, March 19 all COTA transit rides will be no fare. We are asking all customers to enter and exit through the rear doors to encourage social distancing and to keep you safe.

The changes made are to protect the health and safety of our customers and employees by encouraging social distancing, while maintaining mobility for essential trips.

Examples of Essential Travel are:

  • To obtain necessary services or supplies for themselves and their family or household members.
  • To and from work when no other alternatives are available.
  • To engage in activities or perform tasks essential to their health and safety, or to the health and safety of their family or household members.
  • To care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.
  • To or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services.
  • To return to a place of residence from outside the jurisdiction.
  • Required by law enforcement or court order.

COTA implemented daily and hourly sanitization of vehicles two weeks ago and will continue this practice.  Hand sanitizer stations are available on every vehicle.

Ohio Attorney General

Ohio Attorney General Dave Yost encourages Ohioans to follow these tips to avoid coronavirus-related scams:

  • Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other expert sources with special advice or information about the coronavirus. Legitimate information is available for free on the CDC’s website.
  • Ignore online advertisements promoting cures for the coronavirus. According to the Federal Trade Commission, “There currently are no vaccines, pills, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) online or in stores.”
  • Research nonprofit organizations and crowdfunding campaigns before donating. A database of registered charities is available on the Ohio Attorney General’s website. Avoid groups that pressure you into donating and never donate via cash, gift cards, wire transfer or prepaid money card. These are the preferred payment methods of scammers.   
  • Be cautious of anyone going door to door offering coronavirus testing or temperature readings and requesting personal information. Call law enforcement immediately if you see a suspicious person. Never let strangers into your home.
  • Beware of emails and other attempts to “phish” for your personal, financial and medical information. When in doubt, do not share. If the source claims to be your bank or a government agency, confirm they are legitimate by calling the organization at a phone number you have verified.
  • Amid discussions of providing working families with government checks, know that nothing has been formalized yet. For more information, visit the Federal Trade Commission website and stay tuned for updates from reliable news sources.
  • When online, avoid clicking on unknown links or pop-ups and never download any suspicious email attachment. Doing so could infect your devices with malicious software designed to steal your personal information or lock your computer until you pay a ransom. 
  • Consumers who suspect an unfair or deceptive sales practice should contact the Ohio Attorney General’s Office at or 800-282-0515.